Privacy Policy

Last Updated: July 10, 2025

This Privacy Policy explains how Members Place ("we", "us", or "our") collects, uses, discloses, and protects information about you when you:

• Visit members.place or any website, sub-domain, or mobile application we operate;
• Sign up for early access, marketing communications, or any waitlist;
• Use any current or future Members Place service, feature, or functionality (collectively, the "Service"); or
• Otherwise interact with us through any means.

By using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

Information You Provide

• Account Information: Including but not limited to name, email address, phone number, username, password, and profile information.
• User Content: Any content you create, upload, post, send, receive, or store through the Service, including but not limited to text, photos, videos, audio, documents, and metadata.
• Club and Organization Information: Affiliations, memberships, interests, and preferences you submit.
• Payment Information: Billing details, subscription information, and transaction data (processed by our payment partners including but not limited to Stripe, Apple, and Google).
• Communications: Information you provide when you contact us, participate in surveys, provide feedback, or communicate with other users.
• Information About Others: Information you provide about other people (e.g., invitations, referrals, tags).

Information We Collect Automatically

• Device and Usage Information: IP address, device identifiers, browser type, operating system, mobile network information, device settings, and crash reports.
• Activity Information: Pages visited, features used, links clicked, search queries, interaction timestamps, frequency and duration of activities.
• Location Information: Precise or approximate location data when you enable location services or as inferred from other information.
• Cookies and Tracking Technologies: Information collected through cookies, pixels, web beacons, and similar technologies.
• Metadata: Technical data about your content and activities (e.g., timestamps, interaction patterns).

Information From Third Parties

• Third-Party Services: Information from social media platforms, authentication providers, or other services you connect.
• Other Users: Information other users provide about you.
• Partners and Affiliates: Information from our business partners, affiliates, and service providers.
• Public Sources: Publicly available information.

Derived and Inferred Information

We may derive or infer information about you based on other information we collect, including preferences, interests, behaviors, demographics, and other characteristics.

2. How We Use Your Information

We may use information we collect for any lawful purpose, including but not limited to:

• Provide, maintain, improve, and develop the Service and new features, products, or services;
• Create and manage your account, verify identity, and authenticate users;
• Process transactions, subscriptions, and payments;
• Send you communications, including but not limited to:
  • Service-related notices (confirmations, technical notices, updates, security alerts);
  • Marketing and promotional messages (with your consent where required);
  • Responses to your inquiries;
• Personalize and customize your experience and content;
• Facilitate connections and interactions between users;
• Monitor and analyze trends, usage, and activities;
• Detect, investigate, and prevent fraud, security incidents, and illegal activities;
• Enforce our Terms of Service, policies, and legal rights;
• Comply with legal obligations and respond to legal process;
• Create aggregated, anonymized, de-identified, or other non-personal information;
• For our legitimate business interests;
• As described to you at the point of collection or with your consent;
• For any other purpose permitted by applicable law.

3. How We Share Information

We may share information in the following circumstances:

• With Other Users: Information you choose to make public or share through the Service, subject to your privacy settings.
• Service Providers: With vendors, consultants, and service providers who need access to perform services for us, including but not limited to cloud storage, analytics, email and SMS delivery, payment processing, customer support, and marketing.
• Business Partners: With partners for joint offerings, co-branded services, or marketing activities.
• Affiliates: With our parent company, subsidiaries, and other affiliates.
• Legal and Safety: When we believe in good faith that disclosure is necessary to:
  • Comply with applicable law, regulation, or legal process;
  • Protect the safety, rights, or property of Members Place, our users, or others;
  • Detect, prevent, or address fraud, security, or technical issues;
  • Enforce our policies or Terms of Service;
• Business Transfers: In connection with any merger, acquisition, financing, sale of assets, bankruptcy, or reorganization.
• Aggregated or De-identified Information: Information that has been aggregated or de-identified so it cannot reasonably identify you may be shared for any purpose.
• With Your Consent: With your consent or at your direction.

4. Your Choices and Rights

Account and Profile

• Update or correct your information through your account settings
• Adjust privacy settings and visibility preferences
• Delete your account (subject to retention requirements)

Communications

• Marketing: Unsubscribe from marketing emails via the link in any email or contact us
• Push Notifications: Manage through your device settings
• Other Communications: Manage preferences in your account settings

Location and Device Permissions

• Enable or disable location services through your device settings
• Manage other permissions (camera, contacts, etc.) through device settings

Privacy Rights

Depending on your location, you may have certain rights regarding your information, including but not limited to:

• Access, correct, update, or delete your information
• Object to or restrict certain processing
• Data portability
• Withdraw consent
• Lodge a complaint with a supervisory authority

Additional rights may apply based on your jurisdiction. To exercise any rights, contact us at info@members.place. We will respond within the timeframe required by applicable law.

5. Cookies and Tracking Technologies

We and our partners use cookies, pixels, web beacons, device identifiers, and similar technologies to:

• Operate and secure the Service
• Remember your preferences and settings
• Measure and analyze usage and effectiveness
• Deliver relevant advertising and marketing
• Enable social media features

You can manage cookie preferences through your browser settings, though some features may not function properly. For more information about online advertising and your choices, visit:

• Digital Advertising Alliance: aboutads.info/choices
• Network Advertising Initiative: networkadvertising.org/choices

6. Data Retention

We retain information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include:

• The length of time we have an ongoing relationship with you
• Whether there is a legal obligation requiring retention
• Whether retention is advisable for our legal position

7. Security

We implement technical and organizational measures designed to protect your information. However, no security measures are perfect and we cannot guarantee absolute security. You acknowledge that you provide information at your own risk.

8. Children's Privacy

The Service is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will promptly delete it. Contact us if you believe we have inadvertently collected information from a child under 16.

9. International Data Transfers

We are based in the United States. Information may be transferred to, stored, and processed in the U.S. or any country where we or our service providers operate. These jurisdictions may have different data protection laws than your jurisdiction. We use appropriate safeguards for international transfers as required by law.

By using the Service, you acknowledge and agree to the transfer, storage, and processing of your information in accordance with this Privacy Policy.

10. Third-Party Links and Services

The Service may contain links to third-party websites, services, or content. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.

12. Contact Us

For questions, concerns, or to exercise your rights, please contact us at:

Members Place
Privacy Inquiries
Email: info@members.place
Address: 447 Broadway, 2nd Floor, Unit 730, New York, NY 10013, USA